Friday, July 18, 2014

Pothole Challenge Day 4: Guess who finally returned our call?

Who finally called back?

If you said nobody, you are correct! After 96 hours, Rob Ford was still sifting through his voicemails or saving kittens from a burning building or whatever it is he does in his free time. Ford did mention at his press conference that he's "a few months" behind on returning his calls, so let's wait and see if he gets around to helping us before October 27th. It's good to see Ford "running the city like a business", since taking four months to action a phone call is pretty much the gold standard for customer service.



Day 4 Report Card:

Stage
Rob Ford
Councillor Perks
Toronto 311
Initial
Reply
-
3 hours
5 minutes
Ticket
Issued
-
23 hours
5 minutes
Inspection Scheduled
-
23 hours
5 minutes
Repair
Completed
-
-
-

By the end of Day 4, Toronto 311 was in first place, with Councillor Perks a close second and no contact from Mayor Ford. After 96 hours all three potholes remained unrepaired.

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