Monday, July 21, 2014

Pothole Challenge Day 7: What a difference a week doesn't make


Can you fix a pothole in a week?

Turns out, no. However, on Day 5 Toronto 311 came back and changed their pothole's status to "In Progress - additional work required". That's an encouraging sign - perhaps someone from the city has even been out to confirm the damage. Councillor Perks' pothole had been re-categorized from "Pothole" to "Road Damage", but status still listed as inspection scheduled.

Rob Ford and his crack team of bureaucracy-busters in the mayors office had yet to respond to the original call.



Day 7 Report Card:

Stage
Rob Ford
Councillor Perks
Toronto 311
Initial
Reply
-
3 hours
5 minutes
Ticket
Issued
-
23 hours
5 minutes
Inspection Scheduled
-
23 hours
5 minutes
Repair
"In Progress"
-
-
5 Days
Repair
Completed
-
-
-

By the end of week 1, Toronto 311 was in first place, with Councillor Perks a close second and no contact from Mayor Ford. After 168 hours all three potholes remained unrepaired.


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